What We Do

Energy Assistance

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Holy Family Institute partners with Duquesne Light to provide year-round energy assistance to local residents who qualify for the program. A Holy Family representative can explain income eligibility and other qualifying guidelines for the following programs:

Customer Assistance and Referral Evaluation Services (CARES) assists payment-challenged and special needs customers in maintaining residential electric service.


Customer Assisted Program (CAP) offers several benefits to those who are eligible, including a reduced monthly bill and debt forgiveness.


Low Income Home Energy Assistance Program (LIHEAP) provides one cash grant per customer of up to $500 per heating season (usually November to April).  LIHEAP Crisis grants are available for emergency situations that could result in a loss of heat, such as broken heating equipment.


Duquesne Light is also a founding utility partner of Dollar Energy Fund, which helps clients access other utilities. Holy Family Institute’s community offices offer Dollar Energy Fund eligibility screening and application assistance.

Energy assistance is available at the following Holy Family Institute community offices. Call an office to make an appointment, or visit our walk-in hours on Tuesday, Wednesday, and Thursday from 9:30 a.m. to 12:30 p.m.

SWISSVALE

1789 South Braddock Avenue, Suite 585
Pittsburgh, PA 15218
412.244.8010

MCKEES ROCKS

19 May Street
McKees Rocks, PA 15136
412.331.8665

NORTH SIDE

Northside Common Ministries
1601 Brighton Road
Pittsburgh, PA 15212
412.322.6588

MCKEESPORT

Olympia Shopping Center
4313 Walnut St
Suite 172 in the Arcade
McKeesport, PA 15132
412.896.4314

ALIQUIPPA

2020 Main Street
Aliquippa, PA 15001
724.788.1564

BEAVER FALLS

The Cornerstone
1217 7th Avenue
Beaver Falls, PA 15010
724.846.6400