If you have made a payment via the online web portal and it has been found that an overpayment has been made, Holy Family will issue a refund to the original credit/debit card used to make the initial payment. All credit refund requests must be made by contacting Holy Family’s billing department at 412-766-9020 X335.
Refunds may result from the following:
• Duplicate payment received
• Additional payments issued by the insurance carrier
Please allow 10 business days for the processing of all refunds to be issued.
Thank you for choosing Holy Family!
What methods of payment does Holy Family accept?
Holy Family readily accepts payment for services using any of the following methods: Visa, Discover, MasterCard or HSA, personal check, or money order.
You may mail any payments to:
Holy Family Institute
8235 Ohio River Boulevard
Pittsburgh, PA 15202